Privacy Policy

Welcome to Freshee. We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you how we collect, use, disclose, and safeguard your information when you use our grocery delivery application Freshee. Please read this policy carefully to understand our views and practices regarding your data.

Information We Collect

We may collect and process the following information:

Personal Information: Name, email address, phone number, delivery address, and payment information. Device Information: IP address, device type, operating system, and browser type. Location Data: If you permit us, we collect your location to improve delivery services. Order Information: Order history, preferences, and items you have purchased.

How We Use Your Information

We may use the information we collect in the following ways:

To process your orders and deliver groceries. To improve our services, features, and user experience. To communicate with you regarding orders, updates, promotions, or customer support. To provide location-based services and better delivery logistics. To comply with legal obligations and for fraud prevention.

Sharing Your Information

We may share your information with: Service Providers: Third-party vendors who help us operate the App, including payment processing, order fulfillment, and delivery services. Business Transfers: If we undergo a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction. Legal Obligations: When required by law or necessary to protect our rights and property.

Data Security

We use administrative, technical, and physical safeguards to protect your data from unauthorized access, use, or disclosure. However, no system can be 100% secure, and we cannot guarantee absolute security of your information.

Your Rights

Depending on your location, you may have the right to: Access and obtain a copy of your data. Request correction or deletion of your data. Object to or restrict processing of your data. Withdraw consent (if applicable).

Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe we have collected such information, please contact us so we can delete it. support@freshee.in

Third-Party Links

Our App may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this policy from time to time. We will notify you of any significant changes by updating the "Last Updated" date at the top of this document.

Contact Us

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At Freshee, customer satisfaction and trust are our top priorities. If you have any questions, feedback, concerns, or need assistance regarding your orders, payments, or our policies, our support team is always here to help.

Email:
adishainnovations2024@gmail.com
Address:
Sukh Sagar Valley, 34 Lilly,
Gwarighat Main Rd, Polipather,
Jabalpur, Madhya Pradesh – 482008
Customer Support Hours:
Monday to Saturday • 10:00 AM – 10:00 PM

By shopping with Freshee, you agree to our terms and policies. We are committed to providing a safe, smooth, and reliable shopping experience for every customer.

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